Illumicast Digital Privacy Policy

Effective Date: 2023-11-20

This Privacy Policy describes how Illumicast LLC ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "your") in connection with your use of our website illumicastks.com and illumicast.com.

1. Information We Collect

We collect information about you from various sources, including:

  • Information you provide directly to us: This includes information you provide when you create an account, request a quote, subscribe to our newsletter, participate in a survey, contact customer support, or otherwise interact with our site. This may include your name, email address, postal address, phone number, payment information, and other information you choose to provide.
  • Information we collect automatically: We automatically collect certain information about your device and your use of the site when you interact with them. This information may include:
    • Device information: Such as your IP address, device type, operating system, browser type, unique device identifiers, and mobile network information.
    • Usage data: Such as the pages you visit, the features you use, the links you click, the date and time of your visit, and the referring URL.
    • Location information: We may collect your device's location.

 

  • Information from third parties: We may receive information about you from third parties, such as social media platforms, advertising networks, and analytics providers. This may include information about your interests and online activities.

2. Use of Google Analytics

We use Google Analytics to collect information about how you use our site. This information includes your IP address, device type, browser type, operating system, pages visited, links clicked, and other interaction data. Google Analytics uses cookies and similar technologies to collect this information. We use this information to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.

You can prevent Google Analytics from collecting your information by opting out through the Google Analytics Opt-out Browser Add-on.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including:

  • To improve our site: We use your information to operate, maintain, and improve the functionality of our site, to develop new features and services, and to personalize your experience.
  • To communicate with you: We may use your information to send you emails, newsletters, and other communications about our products, services, and promotions. You may opt out at any time.
  • To fulfill your requests: We may use your information to fulfill your requests for products, services, or information.
  • To analyze and improve our services: We may use your information to analyze trends, administer the site, track users movements around the site, and gather demographic information about our user base as a whole.
  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

4. Sharing Your Information

We may share your information with the following third parties:

  • Service providers: We may share your information with service providers who assist us with our business operations, such as payment processing, data analytics, email marketing, and customer support.
  • Business partners: We may share your information with business partners who offer products or services that may be of interest to you. For instance, if you request a window well cover, we may send your request for information to our window well cover manufacturer.
  • Legal authorities: We may share your information with legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of11 users of our site or the public.

5. Your Rights

You may have the following rights with respect to your personal information:

  • Right to access: You may have the right to access your personal information that we hold.
  • Right to rectification: You may have the right to have your personal information corrected if it is inaccurate or incomplete.
  • Right to erasure: You may have the right to have your personal information erased in certain circumstances.
  • Right to restriction of processing: You may have the right to restrict the processing of your personal information in certain circumstances.
  • Right to data portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to object: You may have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at (620) 200-0616.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Children's Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and20 believe that your child has provided us with personal information, please contact us at (620) 200-0616.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site22 and/or App. Your continued use of our site following the posting of any changes constitutes your acceptance of those changes.

9. Contact Us

It is always our goal to protect your personal information from unauthorized use. If you have any questions about this Privacy Policy, please contact us at (620) 200-0616.